CIARA SYSTEM LLC aims to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return under the following conditions.
Return Eligibility
Items may be returned within 14 days of delivery. To be eligible for a return:
- The item must be unused and in original condition
- The item must be in original packaging
- Proof of purchase is required
Return Process
Before returning any product, customers must contact us to obtain return instructions. Unauthorized returns may not be accepted.
Refunds
Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable timeframe.
Shipping Costs
Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately so we can resolve the issue promptly.
Contact Information
CIARA SYSTEM LLC
Email: info@ciarasystem.com
Phone: +1 (248) 678-3117
Address: 618 N Clarkson St, Denver, CO 80218